TERMS OF
SERVICE
Terms and Conditions / Privacy Policy
-
Studio RTN Ltd
General Terms of Service
30/05/2025
Studio RTN - Terms of Service
Unless discussed, outlined, and agreed otherwise in writing, these constitute the standard Terms of Service for Studio RTN.
1. DEFINITIONS
In these Terms of Service ("Terms"), the following expressions shall have the meanings assigned below:
"Studio RTN" means Studio RTN Ltd., a company registered in London, England, and where applicable, its parent, subsidiary, or affiliated entities (collectively referred to as the "Studio RTN Group").
"Client" refers to any individual, company, or entity that commissions Studio RTN to provide Services.
"Contract" means the agreement formed by these Terms, any accompanying quotation, bid letter, scope of work, project schedule, or any other project-specific documentation exchanged and agreed by both parties, collectively constituting the full service agreement.
"Services" means all work undertaken by Studio RTN, including but not limited to cinematics, direction, creative consultancy, motion graphics, trailer production, gameplay capture, live action shoots, animation, illustration, artworking, key art, and social content.
"Works" means all deliverables and materials created by Studio RTN in connection with the Services.
"Client Materials" means any materials provided by the Client for use in the Services.
"Confidential Information" means all confidential or proprietary information exchanged in connection with the Contract.
Additional definition for services provided under Nickel & Dime:
"Total Game Budget" shall be defined as the aggregate of all costs directly related to the game project, including but not limited to game production, marketing, and publishing expenses.
2. CONTRACT FORMATION
All Services are provided in accordance with these Terms. Any Client-issued terms or conditions are expressly excluded unless agreed in writing by both parties. These Terms, together with all written project documentation including quotes, scopes of work, schedules, and bid letters, are deemed accepted upon commissioning Services and shall collectively constitute the binding agreement.
3. PAYMENT TERMS
3.1 Standard Projects:
50% payment due upon project commencement (invoice due on receipt).
50% due upon delivery (30-day payment terms).
3.2 Large Projects (budgets above £80k):
50% due upon project award.
25% due upon first edit (V1).
25% due upon final delivery.
3.3 All prices are quoted and must be paid in the currency specified in the quotation. Payments must be made in full without any deductions, withholdings, or set-offs unless otherwise agreed in writing.
3.4 Studio RTN may adjust prices stated in quotations if additional costs are incurred or are likely to be incurred in the following situations:
The Client’s Material is defective, unsuitable in format, or inadequate in quality for standard processing;
Incomplete or inaccurate information from the Client or third parties prevents clear definition of scope, time, or resources;
Client-requested modifications to Services or Works;
Exceptional external circumstances including third-party price fluctuations;
Delays in receiving instructions or approvals from the Client.
3.5 Studio RTN reserves the right to retain Works until full payment is received, under a retention of title clause.
3.6 The Client shall bear any applicable taxes or legal levies relating to the Services.
3.7 Overages or changes to scope requested by the Client shall be agreed in writing and invoiced upon completion. These will be payable upon receipt.
3.8 Any revisions, additions, deletions or schedule changes requested by the Client ("Amendments") shall be negotiated in good faith and documented through updated quotes, orders, or emails (collectively "Order Amendments").
3.9 All quotes exclude third-party costs (e.g., music licensing, VO, talent) unless specifically included in writing. Additional usage rights, especially beyond standard online world rights, will incur extra charges.
3.10 Late payments are subject to interest in accordance with the UK Late Payment of Commercial Debts (Interest) Act 1998.
4. SERVICE DELIVERY
All project timelines and delivery dates agreed upon in writing shall be adhered to, barring changes caused by the Client or external factors beyond Studio RTN's control.
Studio RTN will deliver Works via secure digital means unless otherwise agreed. The Client acknowledges that:
Electronic delivery methods may involve third-party services beyond Studio RTN's control;
Studio RTN is not liable for delays or errors in delivery due to the use of such third-party platforms;
Studio RTN shall not be liable for interception, loss, or corruption of digital files once delivered or during electronic transmission.
5. CANCELLATION POLICY
In the event of cancellation by the Client:
Cancellation by the Client after project award but prior to project commencement will incur a cancellation fee of no less than 50% of the agreed quote.
Cancellation by the Client after the project has commenced will incur a cancellation fee of no less than 75% of the agreed quote.
After picture lock: 100% payable, regardless of asset usage.
All cancellation fees are payable immediately upon termination of the project.
6. INTELLECTUAL PROPERTY
6.1 The Client acknowledges that Studio RTN owns and retains all rights, including Intellectual Property Rights, in any tools, methods, know-how, or creative assets developed independently of or in the course of the Services unless otherwise agreed.
6.2 If during the Services Studio RTN develops any software, tools, models, data, animation, rigging, designs, or creative methods, all such materials remain the property of Studio RTN.
6.3 Studio RTN shall retain ownership of all original character designs, creative concepts, and ideas unless otherwise agreed. A license to use may be granted to the Client, subject to written agreement outlining scope and purpose.
6.4 Upon full and final payment, and subject to any limitations noted in the quotation or scope of work, all Intellectual Property Rights in the final Works (excluding Studio RTN IP) shall transfer to the Client.
6.5 The Client is responsible for securing usage rights for any third-party elements not supplied by Studio RTN. Any third-party materials used within the project (such as stock footage, licensed music, voice talent, etc.) are governed by their own terms, and usage beyond the agreed scope may incur additional licensing fees.
7. CONFIDENTIALITY
Each party agrees to maintain the confidentiality of all non-public information exchanged during the project. This includes but is not limited to contractual terms, Studio RTN’s proprietary materials, data, software, creative methodologies, and pricing. Each party shall use the same level of care to protect the other party’s Confidential Information as it does its own.
A separate Non-Disclosure Agreement (NDA) may be required prior to the commencement of discussions or Services. All parties, including subcontractors, shall adhere to the terms of such NDAs.
8. LIMITATION OF LIABILITY
8.1 Nothing in this agreement limits either party’s liability for death or personal injury caused by negligence, fraud, or any other liability which cannot be limited under law.
8.2 Studio RTN shall not be liable for:
Any indirect, incidental, special, or consequential damages;
Loss of profits, revenue, data, business opportunities, or anticipated savings;
Any issue arising from Client-supplied materials, instructions, or delays.
8.3 Studio RTN’s total liability for any direct losses incurred by the Client as a result of the performance of the Agreement (subject to the limitations set out above) shall not exceed the total amount paid under the applicable Contract.
8.4 The Client agrees to indemnify and defend Studio RTN and all Studio RTN Group entities and personnel from claims, losses, and liabilities arising from:
Use of Client Materials or third-party IP supplied by the Client;
Property damage due to Client instructions or omissions;
Use, processing, or distribution of the Client's Materials;
Following Client’s written instructions;
Any breach of these Terms by the Client or its representatives.
8.5 All recommendations or suggestions made by Studio RTN regarding the use of the Works are given in good faith. It remains the Client’s responsibility to assess the suitability of the Works for their intended purpose.
9. INSURANCE
The Client is responsible for insuring any Client Materials provided to Studio RTN. Studio RTN shall not be liable for loss, damage, or destruction of such materials.
10. STORAGE & ARCHIVING
Studio RTN may retain project files for a reasonable period after delivery, but does not guarantee indefinite storage. Long-term storage solutions must be arranged separately and in writing.
11. CREDITS & PROMOTION
Unless otherwise agreed in writing by the Client, Studio RTN reserves the right to showcase the completed Works in its portfolio, marketing materials, website, and social media. Studio RTN may also submit the Works to industry awards and festivals.
If the Client submits the Works for awards or publicity, they shall make all reasonable efforts to credit Studio RTN as the originating creative studio.
12. FORCE MAJEURE
Studio RTN shall not be liable for any failure or delay resulting from events beyond its reasonable control including, but not limited to, natural disasters, internet failures, labour disputes, or government restrictions.
13. SUBCONTRACTING
Studio RTN reserves the right to engage subcontractors to fulfil any part of the Services.
14. ENTIRE AGREEMENT
14.1 These Terms, together with any accepted proposal or agreement, constitute the entire agreement between the parties and supersede all prior discussions or agreements.
14.2 No amendment to this Agreement shall be valid unless agreed in writing and signed by both parties.
14.3 The Client may not assign or transfer this Agreement without Studio RTN’s prior written consent. Studio RTN may assign this Agreement to a third party without the Client’s prior approval.
14.4 If any provision of this Agreement is held to be invalid, illegal or unenforceable, such provision shall be deemed severed and the remainder of the Agreement shall remain in full force and effect.
15. GOVERNING LAW & JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of England and Wales. The courts of London, England shall have exclusive jurisdiction over any disputes arising from or related to these Terms.
-
Studio RTN Ltd
Privacy Policy
11/06/2025
Studio RTN - Privacy Policy
We respect your privacy. Any information you provide will be used solely to respond to your inquiry and communicate with you about our services. We do not share your personal information with third parties without your consent.
Privacy Policy
Effective Date: 11/06/20251. Who We Are
This privacy policy applies to Studio RTN Ltd (“we”, “us”, or “our”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible way.2. Information We Collect
We may collect the following types of personal information when you submit a form, register for an offer, or contact us:Name
Email address
Company or studio name
Project-related details
Budget and service preferences
3. How We Use Your Information
We use the information you provide to:Review your eligibility for promotional offers
Contact you regarding your submission or interest
Improve our services and future campaigns
4. Data Sharing
We do not sell, rent, or share your personal information with third parties, except:Where required by law
With your explicit consent
With service providers who help us run our website or campaigns (e.g, email platforms), under strict confidentiality agreements, and only limited information to carry out these services.
5. Data Retention
We will retain your information for as long as necessary to fulfil the purpose for which it was collected, unless otherwise required by law or unless you request deletion.6. Your Rights
You have the right to:Request access to the personal data we hold about you
Request correction or deletion of your data. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Withdraw consent at any time (for example, unsubscribe from communications)
7. Contact Us
For questions or requests related to your personal information, you can contact us at: hello@studiortn.com